Return Policy

We guarantee against manufacturers' defects for 14 days from the date of the delivery. We must be notified of the defect within 5 days of the product delivery, otherwise return policy is voided, no exceptions.
All returns/exchanges must be made within 14 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.

(All Sales are Final)
Unwanted products may be returned with prior authorization only!
All returned merchandise is reimbursed for the original purchase price less shipping & handling and must have a Return Merchandise Authorization number (RMA #). Unwanted product returns will be subject to a 15% restocking fee. Refused Delivery: Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our warehouse, credit will be issued for the original purchase price less shipping and handling (both ways). All reimbursements are done in the form of company credit which can be used towards new orders.

For RMA #  e-mail: 

 In the United States (US), under federal and state laws, business owners are allowed to have “All Sales Final” policies as long as they clearly communicate them in writing. This means they don’t have to provide refunds or accept returns, except when a product is defective.
It’s important to note that California has stricter consumer protection laws than other states. In California, businesses with an “All Sales are Final” policy must display in a conspicuous place, along with any other return or refund limitations. Failure to do so will result in the requirement to honor all return, exchange, and refund requests.